Suspension - We need help from Jag - Jaguar F-Type Forum
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post #1 of 11 Old 09-29-2013, 03:52 PM Thread Starter
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Suspension - We need help from Jag

I am using this thread to request that Jaguar USA or Corporate help us a get a real fix for the sounds from the F-Type rear Suspension. I, like many members of this and other forums have had the Jag current fix installed and have found that the fix didn't complete get rid of the sound but it lessen it.

I think that a that car that costs as much as the F-Type should be completely fixed not just made better! If the car was a Chevy or some other lesser car, I might we willing to accept a partial fix but not a Jag.

Jag, if you can't duplicate the problem in your CAD programs, buy back or swap for a F-Type with the problem and find a fix.

Other members please response to this thread if you had the fix installed and you are still having the problem.
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post #2 of 11 Old 09-30-2013, 06:50 PM Thread Starter
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RE: Suspension - We need help from Jag

Just had a chance to drive the car with the top up and the A/C since the dealer installed the Jag "Fix" and found that sounds from the rear are the same if not worst! I hate to go back to the dealer, but I guess I must.
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post #3 of 11 Old 09-30-2013, 07:49 PM
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RE: Suspension - We need help from Jag

When I saw the picture of the plastic piece used as "the fix" I had my own doubts that if it did fix the problem, it would not for long. Keep us posted on what you are told, and / or what the dealer does next.
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post #4 of 11 Old 10-11-2013, 04:51 PM Thread Starter
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RE: Suspension - We need help from Jag

Well I had the dealer double check the installation of the "Fix" and they felt that it was installed correctly. They stated that they would leave the ticket open and wait for Jag US to come up with a better solution. (I understand that is all THEY can do).


I e-mailed Jag USA customer relations using the JagUSA.com web site about my problem. Today I received a call from a Jag USA rep who said she would contact my Dealer and Jag Tech support to see what Jag is doing to fix the problem. I maybe wrong, but I got the feeling Jag thought the "Fix" fixed the problem.


I think if those F-Type owners who have had the "Fix" installed and still have the noise should contacted Jag USA, though the website. This might get us a get a fix.
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post #5 of 11 Old 10-17-2013, 12:43 AM
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RE: Suspension - We need help from Jag

I too have the rear suspension clunk/knock. I have a V8 model. Interestingly according to the dealer my car was made after "the fix". Taking the car in the AM. Keeping my fingers crossed that this is solved, but I suspect I have the same issue as you. Do you find the noise only with the top up? With the top down I don't hear the noise at all.

It could be a completely separate clunk I am hearing. Will let you know
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post #6 of 11 Old 10-17-2013, 03:30 AM Thread Starter
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RE: Suspension - We need help from Jag

I think the noise can normally on be heard with the top down because of the insulation in the top. That said, I can some times hear the sound with the top down. Last week Jag USA called and the person I spoke with had all my paperwork and was going to look into the problem and get back to me within three working days, I am still waiting. I think Jag must get this solved or it will affect sales.

Once again, I am asking all owners who have had the fix but still have the noise to please call or e-mail Jag US. If we all let Jag know we want a REAL fix, maybe something will happen.
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post #7 of 11 Old 10-17-2013, 02:49 PM Thread Starter
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RE: Suspension - We need help from Jag

Just received calls from Dealer and Jag USA. I am taking the car in on Monday for the dealer to work with Jag Tech to fix the problem. If the doesn't work, Jag is going to fly a Tech in to work on the car. I hope they find a fix to help others fix this problem.

NOTE: If the tech is coming from up North, I am sure he wishes it was January rather than now. A free FL vacation!
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post #8 of 11 Old 10-22-2013, 07:29 PM Thread Starter
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RE: Suspension - We need help from Jag

Just my car from the Dealer and the sound is GONE! Per the instructions of Jag, the dealer keep turning the sleeves until the noise was fixed. Also the Dealer told me that Jag is working on a better fix that should be available in 30 to 60 days.
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post #9 of 11 Old 11-11-2013, 05:01 PM
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RE: Suspension - We need help from Jag

My V8S was delivered with the sleeves installed and it clunked like crazy. My dealer replaced the right rear strut and problem solved.
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post #10 of 11 Old 12-09-2013, 02:42 PM
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RE: Suspension - We need help from Jag

OK folks is the problem still "solved"?
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