HiBoth systems stopped working on my 2014 S-Type, battery voltage at 12.7 volts with engine off and charging at over 14.2 volts. All fuses are good. Where do I go from here?
Did the system update resolve your issue? My '17 started acting in the same manner yesterdayHi
I have a 2016 f type and the info system along with all controls for the air con heating etc goes out. Come back on goes out etc. I have seen a number of posts on this or a similar fault am told by Jag and an independent that first thing is a software check to see if the system is upto date. Jag wanted £168! The independent wants between 50 -100 depending upon how long. Mine is booked in for 26 June. Lets hope it works after that. Strange how this has only just started happening for a software fault - still that is not my strong point so will bow to the experts
My shaggy dog story continues. Read on if interested. The software update was needed and duly carried out. Drove it home no problem. Next day same problem. Still happens every now and then, sometime straight away sometime after an hour or so. It then starts and stops very quickly and sometime shuts down for 10 mins or more. This is the whole lot, the middle screen and all the vent controls beneath, sometimes they flicker on and off.My problem was just the radio, phone and navigation. Turned out to be the MOST amplifier that controls all three. $1800 part and labor.
My shaggy dog story continues. Read on if interested. The software update was needed and duly carried out. Drove it home no problem. Next day same problem. Still happens every now and then, sometime straight away sometime after an hour or so. It then starts and stops very quickly and sometime shuts down for 10 mins or more. This is the whole lot, the middle screen and all the vent controls beneath, sometimes they flicker on and off.
I got back in touch with the independent jag workshop (sent them a video of this actually happening) and fair play to them they said unless the fault is present when I take it in they would find it very difficult to find.
Since then I have taken the main screen out along with the vent control and unplugged and lubricated the connections and checked for loose wring etc. Also the same for the boot and passenger door pillar fuse boxes. Same problem still exists. I did get home the other day with it all off and checked the boot fuse box and did not get any power from the fuses but before I could check too much it all came back on again and 12v was present. If thats correct it is telling me that the fault takes the power out to the boot fuse box - not sure how and what feeds that box?
So at the moment lost to know what to do next other than drive the car and hope if fails completely.
It is looking like an internal component breaking down every now and then but quite what that might be I dont know. Either that or a wire grounding every now and then but not enough to blow a fuse.
I will update when I have anymore info
If you are asking me, as I indicated above, it was the MOST amplifier J. This has all three issues, (phone, navigation and radio) going through it. Part number is T2R24114. Cost was $1809.99!RDY3112 - Just realised you are in the States and I am in England so me asking for your dealer details is probably not going the help unless they have email and are willing to hep me?. So are you able to contact your dealer to identify the part they changed, I would forever be in your debt as I am still chasing my tail here.
Well in US we have what's called the Lemon Law. If dealer can't fix same problem the car (at least 4 times) can be called a lemon and they have to buy car back and reimbuse you. My son had this in NC on a Suburu WRX he had bought new. He got full price back! Hopefully they can fix it.An update. Went to collect the car Thursday, told all was well and duly paid the bill.
Drove 1/2 a mile down the road and low and behold the fault was there. Drove quickly back to the dealer to find the service manager outside who then witnessed the system shutting down and starting up all by itself.
So not the alternator
Left the car with them. They called yesterday (Monday) saying they had looked and would be talking to jaguar technical to see if they had ideas on what to do next
I am now thinking - what if they cannot find the fault? at what point do they give up and say they cannot fix it?
If you have another car, switch the batteries from one to the other and test it for a few days?The lemon story continues. had a call to come pick the car up last Saturday as they had tested the car all week with no faults although they had not found any faults to fix either so the underlaying problem was still there. They now agree ( my starting conversation) that unless the fault is 'permanent' they do not know what to do next. Thats a month to the day they have had my lemon.
Drove it to town (a couple of miles) parked and returned some 15 mins later to go home. In the short distance to home ( 2 miles) it faulted 3 times. It has continues to fault many times over the last few days but does not stay in fault. I have been checking the battery as I am suspicious as it is now 4 years old and the car has done little miles 11k. Generally the voltage (car not running) is 12.3 to 12.4 v which may be a little low? They dont agree and say the battery is healthy
So the saga continues, I have to continue to drive the car until it remains in fault all the time, they do say they will honour the arrangement which is good. Only problem is coming into the colder months when in fault I dont have any ventilation so steaming up and no heat may be an issue.
Ho hum to pleasure of owning a Jag......![]()