To clarify, I understand that private questions can be sent to Jaguar staff, and I assume private answers will be provided. Thank you for that service; it is appreciated. My comment was based on the apparent change of Jaguar policy, a policy of providing answers publically, on this forum, to questions raised by owners who use this forum. This change appears to have occurred in mid April.
I enjoyed very much reading the various questions raised by forum members and answers provided by Jaguar staff (pre-April). A forum is not a forum when discussions are held privately. Not a single question to Jaguar or answer has been posted to this forum since before April 15. That was my point.
On a positive note, my car (a V8S) is truly excellent.
Prior to the change in policy, I had asked numerous questions and received answer though the forum. I found it interesting to see mine and others' questions answered here. In fact some of the questions other members had ask were the same questions I had plan to ask.
Jag, please return to using this forum for questions and answers rather than the e-mail route.